1. What is the difference between 14k and 18k gold?

• 14k gold contains 58.3% pure gold, while 18k gold contains 75% pure gold. The higher the karat, the more gold content in the jewelry piece.

2. How do I determine my ring size?

• You can determine your ring size by using a ring sizer tool, visiting a local jeweler for measurement, or using an online ring size chart. It’s essential to ensure an accurate fit for your comfort.

3. Can I customize or personalize a piece of jewelry?

• Yes, we offer customization services for many of our jewelry pieces. Contact our customer service team to discuss your specific requirements and preferences.

4. What is the best way to clean and care for my jewelry?

• To maintain the beauty of your jewelry, clean it regularly with a soft brush and mild soap in warm water. Avoid exposing it to harsh chemicals or abrasive materials, and store it in a jewelry box or pouch when not in use.

5. Do you offer international shipping?

• Yes, we provide international shipping to select countries. Please check our shipping policy or contact our customer service team for more information on international delivery options and associated fees.

6. What is your return or exchange policy?

• We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return or exchange policy within a specified timeframe. Please review our return policy for detailed information on eligibility and procedures.

7. Are your diamonds ethically sourced?

• Yes, we are committed to ethical sourcing practices and adhere to strict standards to ensure that our diamonds are conflict-free and responsibly mined.

8. Do you offer appraisals or certifications for your jewelry?

• Yes, we provide appraisals and certifications for many of our jewelry pieces upon request. These documents authenticate the quality and value of your purchase, providing you with peace of mind and assurance.

9. How can I contact customer support for further assistance?

• Our dedicated customer support team is available to assist you with any inquiries or concerns. You can reach us via email, phone, or live chat during business hours.

10. Do you offer financing options for purchases?

• Yes, we offer flexible financing options to make your jewelry purchase more accessible. Contact us to learn more about our financing plans and eligibility requirements.

11.CAN I VISIT YOUR STORE?

• Yes ! We operate by appointment only. If you would like to come into the shop to discuss a custom design or try on rings in stock, please contact us to schedule an appointment.

12 . WHAT’S THE DIFFERENCE BETWEEN METALS?

First, let’s explain karat. Karat is the unit used to measure the purity of gold. Pure gold is 24kt, or 100% gold. 18kt contains 75% gold (18/24=.75) and 14kt contains 58.5% gold. The reason alloys get added to gold is to make them strong. 24kt is very soft, making it not very ideal for every day wear. Thus, many jewelers opt to work in 14kt and 18kt which are both very strong.

• 14kt white gold: 14kt white gold contains 58.5% pure gold and 41.5% alloys. 14kt’s natural color is off white, so it gets rhodium plated to get a bright white color. 14k white gold is a very strong and durable metal and is the most cost effective option for someone who wants white toned jewelry.
• 14kt rose gold: 14kt rose gold is also referred to as pink gold or red gold. It is rosy in color and can vary from jeweller to jeweller. Some can be more orange and some can be more pink. Rose gold is alloyed with copper to get the rosy color. 14kt rose gold is a great metal for every day wear.
• 14kt yellow gold: 14kt yellow gold is pale yellow or golden in color. 14kt yellow gold is a great metal for every day wear.
• 18kt White Gold: 18kt white gold contains 75% gold and 25% alloy. Because 18kt has more gold, it is going to be slightly softer than 14kt. It will also have more of a yellow tint, making you notice when the rhodium coating begins to wear off sooner than you would with 14kt.
• 18kt Rose Gold: 18kt rose gold has a very rich color. It is not necessarily more pink since it actually has more gold in it, not more copper. It is best described as a brownish red.
• 18kt Yellow Gold: 18kt yellow gold is a very beautiful color as it is very rich and more yellow than 14kt yellow gold. We recommend 18kt yellow gold if you want a more saturated color for your piece.
• Platinum : Platinum is a very dense metal, making it almost twice as heavy as gold. Because it is so much heavier, it is more expensive. If the price tag doesn’t get in your way, we highly recommend platinum. It is hypoallergenic, so if you are usually allergic to metals, platinum is your best route. Unlike white gold, it does not have metal memory. When a setter sets a diamond, the prongs stay put, where white gold may have the tendency to loosen around the stone. Another benefit of its malleability, platinum will more likely stay together as one piece in the unlikely event of being damaged. On the other hand, white gold’s hardness makes it more brittle and at risk of breaking.